Returns Policy

Returns Policy

We do not accept returns for change of mind or for products that are no longer wanted.

Faulty or damaged products

If your product is faulty or arrives damaged, please contact sure@surebrewing.com as soon as possible. Include your order number, a description of the issue, and photos where relevant. We will work with you to arrange an appropriate resolution, which may include a refund.

This policy does not limit or exclude any rights you may have under the Australian Consumer Law.